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CVE-2025-14603 – Blind SQL Injection – vsDesk 11.06.02 and earlier

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Summary

CVE-2025-14603 is a blind SQL injection vulnerability in vsDesk, a help desk / service desk application. The application processes user-supplied parameters insecurely and passes them directly into SQL queries, allowing an unauthenticated network attacker to exfiltrate database contents or degrade application availability. The flaw carries a CVSS v4.0 base score of 8.8 (High).

Technical details

  • Root cause: User-supplied input is concatenated or otherwise inserted into SQL queries without proper sanitization or parameterization.
  • Trigger conditions: An attacker submits crafted input to a vulnerable application parameter; no authentication or user interaction is required to trigger the flaw.
  • Attack vector: Network — the vulnerable parameter is reachable over the network without prior authentication.
  • Impact: Blind SQL injection can be used to infer and extract database contents, and can also cause the application to become unresponsive (denial of service).

Affected software

  • vsDesk version 11.06.02 (confirmed vulnerable)
  • vsDesk versions prior to 14.0101

Severity

  • CVSS v4.0 Base Score: 8.8 (High)
  • Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:H/SC:N/SI:N/SA:N

Mitigation and recommended actions

  • Immediate: Upgrade vsDesk to version 14.0101 or later, which contains the fix for this issue.
  • If patching is not immediately possible: Restrict network access to the vsDesk application to trusted networks only, deploy a web application firewall with SQL injection detection rules in front of the application, and monitor application and database logs for anomalous query patterns or errors indicative of injection attempts.

How IONIX identifies potentially affected assets

IONIX matches the following signals against data already collected when it crawled the asset; identifying the technology sends no request beyond that crawl.

  • Set-Cookie response header: NAVCOLLAPSE=
  • Raw HTTP response body: a src or href attribute referencing a path containing /themes/vsdesk/assets/

References

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Not all CVEs matter. IONIX filters vulnerabilities by asking attacker-centric questions: Can it be reached from the internet? Does it require authentication? Is it being exploited in the wild? This dramatically reduces noise and focuses teams on threats that can actually be weaponized.

4

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