Frequently Asked Questions

Product Information & Capabilities

What is IONIX and what does it do?

IONIX is an External Exposure Management platform designed to help organizations identify exposed assets and validate exploitable vulnerabilities from an attacker's perspective. It enables security teams to prioritize critical remediation activities by cutting through the flood of alerts. Key features include complete attack surface visibility, identification of potential exposed assets, validation of exposed assets at risk, and prioritization of issues by severity and context. Learn more.

What are the main features and capabilities of IONIX?

IONIX offers Attack Surface Discovery, Risk Assessment, Risk Prioritization, and Risk Remediation. The platform highlights include ML-based 'Connective Intelligence' for asset discovery, Threat Exposure Radar for prioritizing critical issues, comprehensive digital supply chain mapping, and streamlined remediation workflows. See full feature list.

How does IONIX differ from traditional External Attack Surface Management (EASM) solutions?

IONIX goes beyond traditional EASM by not only providing visibility into externally exposed assets but also validating exploitability, prioritizing remediation, and integrating with broader cybersecurity workflows. Gartner declared EASM obsolete as a standalone category, emphasizing the need for integrated, actionable exposure management—an approach IONIX fully embraces. Read more.

What problems does IONIX solve for organizations?

IONIX addresses challenges such as shadow IT, unauthorized projects, fragmented IT environments, lack of attacker-perspective visibility, and difficulty maintaining up-to-date asset inventories. It helps organizations proactively manage risk, reduce mean time to resolution (MTTR), and improve operational efficiency. Details here.

Use Cases & Customer Success

Who can benefit from using IONIX?

IONIX is designed for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers across industries such as insurance, financial services, energy, critical infrastructure, IT/technology, and healthcare. It is suitable for organizations of all sizes, including Fortune 500 companies.

Can you share specific case studies or customer success stories?

Yes. E.ON used IONIX to continuously discover and inventory internet-facing assets, improving risk management (read case study). Warner Music Group boosted operational efficiency and aligned security operations with business goals (read case study). Grand Canyon Education enhanced security by proactively discovering and remediating vulnerabilities (read case study).

What business impact can customers expect from using IONIX?

Customers can expect improved risk management, operational efficiency, cost savings, and enhanced security posture. IONIX helps visualize and prioritize hundreds of attack surface threats, streamline security operations, reduce MTTR, and protect brand reputation. Learn more.

Which industries are represented in IONIX's case studies?

Industries include insurance and financial services, energy, critical infrastructure, IT and technology, and healthcare. See all case studies.

Features & Integrations

What integrations does IONIX support?

IONIX integrates with Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, AWS Control Tower, AWS PrivateLink, and pre-trained Amazon SageMaker Models. For a full list, visit IONIX Integrations.

Does IONIX offer an API for integrations?

Yes, IONIX provides an API that supports integrations with major platforms such as Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Learn more.

Is technical documentation available for IONIX?

Yes, IONIX offers technical documentation, guides, datasheets, and case studies on its resources page. Access resources.

Security & Compliance

What security and compliance certifications does IONIX have?

IONIX is SOC2 compliant and supports companies with NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.

How does IONIX support security and compliance for its customers?

IONIX helps organizations meet regulatory requirements by providing SOC2 compliance and supporting NIS-2 and DORA standards. This ensures customers can maintain robust security postures and align with industry regulations.

Implementation & Support

How long does it take to implement IONIX and how easy is it to get started?

Initial deployment of IONIX typically takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team. Read more.

What training and technical support does IONIX provide?

IONIX offers streamlined onboarding resources, including guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during implementation and adoption. Learn more.

What customer service and support is available after purchasing IONIX?

IONIX provides technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings. See terms.

How do customers rate the ease of use of IONIX?

Customers have rated IONIX as generally user-friendly and appreciate having a dedicated account manager for smooth communication and support.

Performance & Recognition

How is IONIX recognized for product performance and innovation?

IONIX earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. See details.

What key company milestones and awards has IONIX achieved?

IONIX was named a leader in the 2025 KuppingerCole Attack Surface Management Leadership Compass and won the Winter 2023 Digital Innovator Award from Intellyx. The company has also secured Series A funding to accelerate growth and expand platform capabilities. Learn more.

Competitive Positioning

Why should a customer choose IONIX over alternatives?

IONIX offers ML-based 'Connective Intelligence' for better asset discovery, Threat Exposure Radar for prioritizing urgent issues, comprehensive digital supply chain coverage, and streamlined remediation. Unlike alternatives, IONIX reduces noise, validates risks, and provides actionable insights for maximum risk reduction and operational efficiency. See comparison.

How does IONIX's approach to solving pain points differ from competitors?

IONIX uniquely identifies the entire external web footprint, proactively manages threats, provides attacker-perspective visibility, and continuously tracks assets and dependencies. These capabilities set IONIX apart from competitors who may overlook unmanaged assets or rely on reactive security measures. Read customer reviews.

KPIs & Metrics

What KPIs and metrics are associated with the pain points IONIX solves?

Key KPIs include completeness of attack surface visibility, identification of shadow IT and unauthorized projects, remediation time targets, effectiveness of surveillance and monitoring, severity ratings for vulnerabilities, risk prioritization effectiveness, completeness of asset inventory, and frequency of updates to asset dependencies.

Blog & Thought Leadership

Where can I find the IONIX blog?

The IONIX blog offers articles and updates on cybersecurity and risk management. Visit IONIX Blog.

What is the main topic of the blog post 'Why Gartner Declared EASM Obsolete Before It Became Mainstream'?

This blog post discusses why Gartner declared External Attack Surface Management (EASM) obsolete before it gained mainstream adoption. It explores EASM's limitations, its inability to address evolving cybersecurity challenges, and alternative approaches to managing attack surfaces effectively. Read the post.

Why did Gartner declare EASM obsolete as a standalone product category?

Gartner declared EASM obsolete as a standalone category because, while valuable for visibility, EASM is insufficient on its own. The industry has shifted toward integrated frameworks for dynamic, continuous risk mitigation. EASM now serves as a foundational capability within broader cybersecurity objectives such as threat intelligence correlation, red teaming, CMDB enrichment, and external exposure management. Read more.

Customer Proof

Who are some of IONIX's customers?

IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. See customer list.

Go back to All Blog posts

Why Gartner Declared EASM Obsolete Before it Became Mainstream 

Marc Gaffan
Marc Gaffan CEO LinkedIn
August 11, 2025
Why Gartner Declared EASM Obsolete Before It Became Mainstream

Hint: EASM by itself is a means, not an end. 

In the rapidly evolving landscape of cybersecurity, few innovations have shown as much early promise as External Attack Surface Management (EASM). Its core value proposition the ability to continuously discover, inventory, and monitor all internet-facing assets of an organization was compelling from the start. Yet, despite its utility and adoption across multiple cybersecurity disciplines, Gartner recently declared EASM an obsolete standalone product category. This move, although seemingly abrupt, is a logical evolution in the broader context of how security is practiced and prioritized in today’s threat environment. 

What Is EASM? 

At its essence, EASM provides organizations with visibility into all externally exposed assets. These can include domains, IPs, cloud resources, and third-party components that attackers might target. In a digital ecosystem marked by distributed operations, third-party services, and shadow IT, this visibility is crucial. EASM is the flashlight that illuminates hidden corners of an organization’s online footprint. 

EASM by itself is a means, not an end 

However, visibility, while vital, is just a starting point. Knowing what you have doesn’t necessarily equate to knowing what to do with it. This distinction is what ultimately contributed to Gartner’s decision. 

Why EASM Falls Short as a Standalone Category 

The security industry is transitioning away from siloed tools that offer static insights and toward integrated frameworks that enable dynamic, continuous risk mitigation. In this environment, EASM’s utility is not in its standalone form but in how it enables broader cybersecurity objectives. Below, we explore the four primary use cases where EASM continues to deliver value, not on its own, but as a critical input into more comprehensive workflows. 

Threat Intelligence Correlation 

One of the most impactful uses of EASM is in correlation with threat intelligence feeds. An up-to-date inventory of external assets allows organizations to contextualize external threat data. For instance, if threat intelligence indicates that a certain IP address or domain is being referenced in malicious forums or targeted in exploits, EASM allows security teams to quickly determine whether that IP or domain is part of their organization. 

This transforms generic threat data into actionable intelligence. Without EASM, this correlation becomes guesswork. With EASM, organizations can move from generic alerts to targeted responses. 

Red Teaming and Penetration Testing 

Red teams and ethical hackers rely on accurate reconnaissance to simulate realistic attack scenarios. EASM serves as the first step in this process, offering a comprehensive and up-to-date view of the organization’s digital perimeter. 

Once this inventory is established, more sophisticated adversarial simulations can follow, such as exploiting weak configurations, chained vulnerabilities, or exposed credentials. In this way, EASM lays the groundwork for deeper assessments that extend far beyond mere asset discovery. 

Inventorying and CMDB Enrichment 

IT teams have long struggled with maintaining accurate and current Configuration Management Databases (CMDBs). Traditional CMDBs depend on integrations with internal IT systems, which often miss shadow IT and third-party-managed assets. 

EASM complements these systems by identifying unmanaged assets that otherwise fall outside of conventional inventory mechanisms. This enrichment ensures a more holistic view of the IT landscape, reducing blind spots and aiding in compliance, risk management, and operational planning. 

External Exposure Management and CTEM 

Perhaps the most transformative application of EASM is in the context of External Exposure Management, an approach that aligns closely with Gartner’s own Continuous Threat Exposure Management (CTEM) framework. 

In this model, EASM is the discovery phase. From there, organizations assess exposures through security testing, validate exploitability, prioritize remediation efforts, and finally mobilize teams for response. It is a full lifecycle that goes well beyond the boundaries of what EASM alone can achieve. 

This shift in focus, from visibility to actionability, from discovery to remediation, is exactly why EASM as a standalone category no longer makes sense. It is not a devaluation but rather an elevation of EASM to a higher strategic tier. 

From Standalone Tool to Foundational Capability 

Gartner’s decision is not a rejection of EASM’s utility but a recognition of its evolved role. EASM is no longer a niche product; it is a foundational capability that underpins modern cybersecurity frameworks. When embedded into broader practices like CTEM, threat intelligence, red teaming, and CMDB maintenance, EASM becomes exponentially more valuable. 

Security today is about context, speed, and continuous improvement. Tools that only show you what you have, without helping you act on that information, are increasingly seen as insufficient. EASM is not obsolete, it has simply grown up. 

At IONIX, we embrace this evolution. We see EASM not as the end goal, but as the ignition point for a more proactive, integrated approach to cybersecurity. We welcome Gartner’s reclassification, as it aligns with our vision: enabling organizations to not just see their attack surface, but to understand it, prioritize it, and secure it in a continuous, measurable way. 

WATCH A SHORT IONIX DEMO

See how easy it is to implement a CTEM program with IONIX. Find and fix exploits fast.