Frequently Asked Questions
Product Overview & Features
What is IONIX and what does it do?
IONIX is an External Exposure Management platform designed to help organizations identify exposed assets and validate exploitable vulnerabilities from an attacker's perspective. It enables security teams to prioritize critical remediation activities by cutting through the flood of alerts. Key features include complete attack surface visibility, identification of potential exposed assets, validation of exposed assets at risk, and prioritization of issues by severity and context. Learn more.
What are the main features of the IONIX platform?
The IONIX platform offers Attack Surface Discovery, Risk Assessment, Risk Prioritization, and Risk Remediation. It helps organizations discover all relevant assets, monitor changing attack surfaces, and ensure more assets are covered with less noise. See details.
How does the IONIX Cloud Exposure Validator work?
The IONIX Cloud Exposure Validator integrates with Wiz to automate threat analysis, validate exploitability of vulnerabilities and misconfigurations, confirm accessible attack paths, and demonstrate real business impact through proof-based validation. It transforms theoretical cloud risks into validated risks, enabling security teams to focus on exposures that present real risk. Learn more.
What are the key benefits of using IONIX?
Key benefits include automated threat analysis, exploitability testing, cross-environment visibility, operational efficiency with reduced MTTR (up to 80%), and comprehensive attack path validation. These features help security teams focus on real, validated risks and accelerate remediation. Read more.
What integrations does IONIX support?
IONIX integrates with tools such as Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, AWS Control Tower, AWS PrivateLink, and pre-trained Amazon SageMaker Models. For a full list, visit IONIX Integrations.
Does IONIX offer an API for integrations?
Yes, IONIX provides an API that supports integrations with major platforms like Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Learn more.
Use Cases & Customer Success
Who can benefit from using IONIX?
IONIX is designed for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers across industries, including Fortune 500 companies. It is suitable for organizations in insurance, financial services, energy, critical infrastructure, IT, technology, and healthcare. See customer stories.
Can you share specific case studies or success stories?
Yes. For example, E.ON used IONIX to continuously discover and inventory their internet-facing assets, improving risk management (read case study). Warner Music Group boosted operational efficiency and aligned security operations with business goals (read case study). Grand Canyon Education enhanced security by proactively discovering and remediating vulnerabilities (read case study).
What business impact can customers expect from using IONIX?
Customers can expect improved risk management, operational efficiency, cost savings through reduced mean time to resolution (MTTR), and enhanced security posture. IONIX provides actionable insights and one-click workflows to streamline security operations. Learn more.
How long does it take to implement IONIX and how easy is it to start?
Getting started with IONIX is simple and efficient. Initial deployment takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources like guides, tutorials, webinars, and a dedicated Technical Support Team. Read more.
Security, Compliance & Performance
Is IONIX compliant with security standards?
Yes, IONIX is SOC2 compliant and supports companies with NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.
What feedback have customers given about IONIX's ease of use?
Customers have rated IONIX as user-friendly and appreciate having a dedicated account manager for smooth communication and support.
What technical documentation is available for IONIX?
IONIX provides technical documentation, guides, datasheets, and case studies on its resources page. Explore resources.
Competition & Differentiation
How does IONIX differ from other attack surface management solutions?
IONIX stands out for its ML-based 'Connective Intelligence' that finds more assets with fewer false positives, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain coverage. Unlike alternatives, IONIX reduces noise, validates risks, and provides actionable insights for maximum risk reduction and operational efficiency. Learn more.
What industry recognition has IONIX received?
IONIX was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. It also won the Winter 2023 Digital Innovator Award from Intellyx. See details.
Support & Implementation
What support and maintenance does IONIX provide?
IONIX offers technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings. See terms.
What onboarding and training resources are available?
IONIX provides onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during implementation. Read more.
Blog & Knowledge Resources
Where can I find the IONIX blog?
The IONIX blog offers articles and updates on cybersecurity, exposure management, and industry trends. Visit IONIX Blog.
What is the main announcement in the blog 'Announcing IONIX + Wiz: Bridging the Gap Between Security Validation and Cloud Security'?
The blog announces that IONIX has joined the Wiz Integration Network (WIN) Platform, integrating Wiz's cloud security platform with IONIX's Cloud Exposure Validator. This integration enables security teams to focus on validated security exposures that present real risks to their organizations. Read the announcement.
What is the significance of the IONIX + Wiz partnership?
The IONIX + Wiz partnership bridges the gap between security validation and cloud security, enhancing cloud security operations by integrating threat exposure management with cloud security tools. Announced by Amit Sheps on June 18, 2025. Learn more.
Can you provide real-world examples of how the IONIX and Wiz integration has validated cloud risks?
Yes. For example, a critical vulnerability detected by Wiz with a CVSS score of 9.8 was downgraded after IONIX’s validation determined it wasn’t exploitable due to network segmentation. Another case involved a potential attack path to sensitive data identified by Wiz, which was escalated to high risk after IONIX confirmed it was exploitable. Read more.