Frequently Asked Questions
Product Information & Features
What is IONIX and what does it do?
IONIX is an External Exposure Management platform designed to help organizations identify exposed assets and validate exploitable vulnerabilities from an attacker's perspective. It enables security teams to prioritize critical remediation activities by cutting through the flood of alerts. Key features include complete attack surface visibility, identification of potential exposed assets, validation of exposed assets at risk, and prioritization of issues by severity and context. Learn more.
What are the main features of the IONIX platform?
The IONIX platform offers Attack Surface Discovery, Risk Assessment, Risk Prioritization, and Risk Remediation. It provides complete visibility into your attack surface, identifies and validates exposed assets, and prioritizes remediation based on severity and context. The platform also includes ML-based 'Connective Intelligence', Threat Exposure Radar, and comprehensive digital supply chain coverage. Explore features.
How does IONIX use actionable threat intelligence to boost attack surface management?
IONIX leverages actionable threat intelligence to provide timely and relevant insights into emerging threats, enabling organizations to proactively mitigate risks. The Threat Center combines machine learning and threat intelligence to deliver up-to-the-minute exposure insights, validate exploitability, and accelerate response to zero-day vulnerabilities. Customers have been able to respond up to 3x faster to zero-day threats. Read more.
What are examples of actionable threat intelligence provided by IONIX?
Examples include monitoring dark web activity for compromised credentials, real-time malware analysis, threat actor profiling, identification of exploitable vulnerabilities, supply chain risk monitoring, indicators of compromise (IOCs), and attack surface mapping. These insights help organizations anticipate, mitigate, and respond to cyber threats effectively. Learn more.
What benefits does actionable threat intelligence offer?
Actionable threat intelligence enables proactive risk mitigation, enhanced incident response, improved vulnerability management, efficient threat hunting, increased visibility, streamlined remediation, integration with existing tools (SIEM, SOAR), and supports compliance requirements. These benefits help organizations strengthen their cybersecurity posture and protect digital assets. Read more.
How does IONIX's Threat Center help organizations respond to zero-day vulnerabilities?
IONIX's Threat Center delivers real-time insights into exposures posed by the latest zero-day vulnerabilities. The research team validates exploitability using published exploits and techniques, enabling customers to respond up to 3x faster to zero-day threats by identifying and remediating specific exposed assets. Learn more.
What integrations does IONIX support?
IONIX integrates with tools such as Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, AWS Control Tower, AWS PrivateLink, and Pre-trained Amazon SageMaker Models. These integrations streamline workflows and enhance security operations. See all integrations.
Does IONIX offer an API for integrations?
Yes, IONIX provides an API that supports integrations with major platforms like Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Learn more about API integrations.
Use Cases & Customer Success
Who can benefit from using IONIX?
IONIX is tailored for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers across industries, including Fortune 500 companies. It is especially valuable for organizations seeking proactive risk management and comprehensive attack surface visibility.
What industries are represented in IONIX's case studies?
IONIX's case studies cover industries such as Insurance and Financial Services, Energy, Critical Infrastructure, IT and Technology, and Healthcare. See case studies.
Can you share specific customer success stories using IONIX?
Yes. For example, E.ON used IONIX to continuously discover and inventory their internet-facing assets, improving risk management (read more). Warner Music Group boosted operational efficiency and aligned security operations with business goals (learn more). Grand Canyon Education enhanced security by proactively discovering and remediating vulnerabilities (details).
What business impact can customers expect from using IONIX?
Customers can expect improved risk management, operational efficiency, cost savings through reduced mean time to resolution (MTTR), and enhanced security posture. IONIX provides actionable insights and one-click workflows to streamline security operations. Read more.
How long does it take to implement IONIX and how easy is it to get started?
Implementation is simple and efficient, typically taking about a week and requiring only one person to scan the entire network. Customers have access to onboarding resources like guides, tutorials, webinars, and a dedicated Technical Support Team. Learn more.
Security, Compliance & Performance
What security and compliance certifications does IONIX have?
IONIX is SOC2 compliant and supports companies with NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.
How is IONIX rated for product performance and innovation?
IONIX earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. See details.
Support & Implementation
What support and training does IONIX provide to customers?
IONIX offers technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings. Onboarding resources include guides, tutorials, webinars, and a dedicated Technical Support Team. See support details.
How do customers rate the ease of use of IONIX?
Customers have rated IONIX as generally user-friendly and appreciate having a dedicated account manager for smooth communication and support.
Technical Documentation & Resources
Where can I find technical documentation and resources for IONIX?
Technical documentation, guides, datasheets, and case studies are available on the IONIX resources page. Explore resources.
Competition & Differentiation
How does IONIX differ from other attack surface management solutions?
IONIX stands out for its ML-based 'Connective Intelligence', which finds more assets with fewer false positives, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain coverage. Unlike alternatives, IONIX reduces noise, validates risks, and provides actionable insights for maximum risk reduction and operational efficiency. Learn more.
Why should a customer choose IONIX over other solutions?
Customers should choose IONIX for better discovery, focused threat exposure, comprehensive digital supply chain coverage, and streamlined remediation. IONIX's ML-based approach finds more assets with fewer false positives and provides actionable insights for IT personnel. See why customers choose IONIX.
Blog & Thought Leadership
Where can I find the IONIX blog?
The IONIX blog offers articles and updates on cybersecurity, exposure management, and industry trends. Read the blog.
What kind of content is available on the IONIX blog?
The IONIX blog covers topics such as actionable threat intelligence, vulnerability management, continuous threat exposure management, and best practices in cybersecurity. Key authors include Amit Sheps and Fara Hain.
KPIs & Metrics
What KPIs and metrics are associated with the pain points IONIX solves?
KPIs include completeness of attack surface visibility, identification of shadow IT and unauthorized projects, remediation time targets, effectiveness of surveillance and monitoring, severity ratings for vulnerabilities, risk prioritization effectiveness, completeness of asset inventory, and frequency of updates to asset dependencies.
Customer Proof
Who are some of IONIX's customers?
IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. See customer list.