Frequently Asked Questions

Product Information

What is IONIX and what does it do?

IONIX is an External Exposure Management platform designed to identify exposed assets and validate exploitable vulnerabilities from an attacker's perspective. It enables security teams to prioritize critical remediation activities by cutting through the flood of alerts. Key features include complete attack surface visibility, identification of potential exposed assets, validation of exposed assets at risk, and prioritization of issues by severity and context. Learn more.

What products and services does IONIX offer?

IONIX specializes in cybersecurity solutions, primarily offering a platform for attack surface risk management. Core features include Attack Surface Discovery, Risk Assessment, Risk Prioritization, and Risk Remediation. The platform helps organizations discover all relevant assets, monitor their changing attack surface, and ensure more assets are covered with less noise. Explore the platform.

What is the difference between Attack Surface Management (ASM) and Vulnerability Management (VM)?

ASM and VM differ primarily in scope. ASM assumes an organization has unknown assets and begins with discovery, providing a holistic, proactive view of all assets and their interconnections. VM focuses on managing vulnerabilities in known assets, typically without considering how assets are connected or the broader attack surface. ASM is proactive and comprehensive, while VM is reactive and asset-specific. Read more.

How do ASM and VM complement each other?

ASM and VM are stronger together. ASM discovers unknown assets and provides a holistic view, while VM manages vulnerabilities in known assets. Using both approaches helps organizations protect against both unknown and known vulnerabilities, ensuring comprehensive security coverage. Learn more.

Features & Capabilities

What are the key features and capabilities of IONIX?

IONIX offers complete external web footprint discovery, proactive security management, real attack surface visibility, and continuous discovery and inventory. The platform uses ML-based 'Connective Intelligence' to find more assets with fewer false positives, provides Threat Exposure Radar for prioritizing critical issues, and automatically maps attack surfaces and digital supply chains. Streamlined remediation is supported with actionable insights and integrations for ticketing, SIEM, and SOAR solutions. See full feature list.

What integrations does IONIX support?

IONIX integrates with tools such as Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, and AWS services including AWS Control Tower, AWS PrivateLink, and pre-trained Amazon SageMaker Models. For a full list, visit IONIX Integrations.

Does IONIX offer an API?

Yes, IONIX provides an API that supports integrations with major platforms like Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Learn more.

What security and compliance certifications does IONIX have?

IONIX is SOC2 compliant and supports companies with their NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.

Where can I find technical documentation for IONIX?

Technical documentation, guides, datasheets, and case studies are available on the IONIX resources page. Access resources.

Use Cases & Benefits

Who can benefit from using IONIX?

IONIX is designed for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers. It is suitable for organizations across industries, including Fortune 500 companies. See customer stories.

What industries are represented in IONIX case studies?

IONIX case studies cover industries such as Insurance and Financial Services, Energy, Critical Infrastructure, IT and Technology, and Healthcare. View case studies.

Can you share specific customer success stories?

Yes. For example, E.ON used IONIX to continuously discover and inventory their internet-facing assets and external connections, improving risk management (read more). Warner Music Group boosted operational efficiency and aligned security operations with business goals (learn more). Grand Canyon Education enhanced security by proactively discovering and remediating vulnerabilities (details).

What business impact can customers expect from using IONIX?

Customers can expect improved risk management, operational efficiency, cost savings, and enhanced security posture. IONIX helps visualize and prioritize hundreds of attack surface threats, streamlines security operations with actionable insights, reduces mean time to resolution (MTTR), and protects brand reputation and customer trust. Read more.

Pain Points & Solutions

What problems does IONIX solve?

IONIX addresses challenges such as shadow IT, unauthorized projects, and unmanaged assets resulting from cloud migrations, mergers, and digital transformation. It provides proactive security management, real attack surface visibility, and continuous discovery and inventory to ensure vulnerabilities are identified and mitigated in dynamic IT environments.

How does IONIX solve these pain points?

IONIX helps organizations identify their entire external web footprint, including shadow IT and unauthorized projects, improving risk management. It proactively identifies and mitigates threats before escalation, provides attacker-perspective visibility for better risk prioritization, and continuously tracks internet-facing assets and dependencies to maintain an up-to-date inventory. See customer reviews.

What KPIs and metrics are associated with the pain points IONIX solves?

Key KPIs include completeness of attack surface visibility, identification of shadow IT and unauthorized projects, remediation time targets, effectiveness of surveillance and monitoring, severity ratings for vulnerabilities, risk prioritization effectiveness, completeness of asset inventory, and frequency of updates to asset dependencies.

Competition & Comparison

How does IONIX differ from similar products in the market?

IONIX stands out for its ML-based 'Connective Intelligence' that discovers more assets with fewer false positives, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain coverage. Unlike alternatives, IONIX reduces noise, validates risks, and provides actionable insights, ensuring maximum risk reduction and operational efficiency. Learn more.

Why should a customer choose IONIX over alternatives?

Customers should choose IONIX for better discovery, focused threat exposure, comprehensive digital supply chain coverage, and streamlined remediation. IONIX's ML-based approach finds more assets with fewer false positives, prioritizes urgent issues, and offers simple action items for IT personnel, with off-the-shelf integrations for ticketing, SIEM, and SOAR solutions. See why customers choose IONIX.

Technical Requirements & Implementation

How long does it take to implement IONIX and how easy is it to start?

Getting started with IONIX is simple and efficient. Initial deployment takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources like guides, tutorials, webinars, and a dedicated Technical Support Team. Learn more.

What training and technical support is available for IONIX customers?

IONIX offers streamlined onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during implementation. More details.

What customer service or support is available after purchasing IONIX?

IONIX provides technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings to address issues and ensure smooth operation. See terms.

Performance & Recognition

How is IONIX rated for product performance and innovation?

IONIX earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. See details.

What feedback have customers given about IONIX's ease of use?

Customers have rated IONIX as generally user-friendly and appreciate having a dedicated account manager for smooth communication and support.

Blog & Learning Resources

Does IONIX have a blog?

Yes, IONIX's blog covers cybersecurity topics, risk management, vulnerability management, and continuous threat exposure management. Read the blog.

What kind of content is available on the IONIX blog?

The IONIX blog provides insights on exposure management, vulnerability management, industry trends, and best practices. Key authors include Amit Sheps and Fara Hain. Explore the blog.

Customer Proof

Who are some of IONIX's customers?

IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. See more.

Objections & Adoption

How does IONIX address value objections?

IONIX demonstrates value by showcasing immediate time-to-value with no impact on technical staffing, providing personalized demos, and sharing real-world case studies that demonstrate measurable outcomes and efficiencies.

How does IONIX address timing objections?

IONIX offers flexible implementation timelines, a dedicated support team to streamline the process, seamless integration capabilities for quick setup, and emphasizes long-term benefits and efficiencies gained by starting sooner.

Go back to All Blog posts

Attack Surface Management vs. Vulnerability Management: What’s the Difference?

Fara Hain
Fara Hain CMO LinkedIn
January 5, 2023
External Attack Surface Management

Attack surface management (ASM) and vulnerability management (VM) are often confused, but they’re not the same. The primary difference between the two is scope: Attack surface management and external attack surface management (EASM) assume that a company has many unknown assets and therefore begin with discovery. Vulnerability management, on the other hand, operates on the list of known assets.

What is Vulnerability Management?

A vulnerability is a weakness in an asset that could potentially be exploited by cyberattacks. Vulnerability management is a set of processes and tools a company uses to identify, classify, prioritize, and mitigate potentially exploitable vulnerabilities in systems or networks and provide visibility into your company’s cybersecurity health. This is done using vulnerability scanners, which can be active or passive:

  • Active vulnerability scanners test nodes or endpoints by sending transmissions and analyzing the responses to identify potential weaknesses. They can be used to simulate known attacks against a target in the way a potential attacker would try to carry out the attack, with the goal of uncovering security vulnerabilities.
  • Passive vulnerability scanners monitor operating systems that are in use, software, and the availability and status of services. This helps security teams understand what is being sent to and from the endpoints throughout a system or network.

Vulnerability management tools manage the workflow process, including assigning any mitigation tasks necessary to eliminate a potential weakness. These solutions focus on a single asset or a portion of your company’s overall IT environment without concern about how assets are interconnected and how a weakness in one asset could impact other assets.

What is Attack Surface Management?

An attack surface is the total of all assets — physical, digital, and human — and weaknesses in a company’s environment that could be exploited by attackers. It encompasses all assets that are accessible from the internet. Attack surface visibility aims to discover and expose the risks of unknown, unmonitored, and unprotected assets.

Attack surface management provides a more holistic view of what your company’s environment looks like from the outside, from an attacker’s perspective. ASM considers both internal and exposed assets, and it understands how assets are connected and the potential impacts a breach of one asset could impact other assets. 

Attack surface management also provides guidance on where to prioritize your resources to address issues on assets that are important to your organization and assets hackers are most likely to exploit.

Isn’t Vulnerability Management Enough?

According to the National Institute of Standards and Technology (NIST), there were 18,378 vulnerabilities reported in 2021. Modern enterprise environments are dynamic, dispersed, and growing, making it impossible for security teams to mitigate all potential entry points. Companies need visibility over the entire attack surface to protect it adequately.

There are many things vulnerability management doesn’t account for, including:

  • Unknown cloud services, web applications, mail servers, etc.
  • Shadow IT
  • Ad hoc implementation
  • Merger and acquisition risk evaluations
  • Not up-to-date asset records
  • Introductions of unpatched and untested assets
  • Out-of-date and vulnerable operating systems
  • Third-party applications
  • Third-party supply chain connections

Attack Surface Management vs. Vulnerability Management: Key Differences

Vulnerability management is a subset of ASM/EASM. However, because attack surface management is a new market that emerged in mid-2021, it’s considered part of the vulnerability management market in terms of market size and value.

There are several key differences between attack surface management and vulnerability management. First, vulnerability management manages what you know, while attack surface management finds what you have.

Vulnerability management also doesn’t consider how assets are connected and how a vulnerability impacting one asset can impact others. ASM, on the other hand, is more proactive, providing a holistic view of your company’s assets and the threats they face. Attack surface management considers how networks, applications, and assets are connected and covers all entry points throughout your company’s IT infrastructure, applications, APIs, data, etc.

IONIX is an attack surface management platform that goes further to discover your exposure, identifying your internet-facing assets, how they’re connected, and mapping your attack surface. 

IONIX multi-layered vulnerability assessment engine provides continuous vulnerability and risk identification, ranking, and prioritization, so you can focus on your biggest risks. Active Protection freezes your most vulnerable assets in your supply chain, stopping attackers in their tracks until your security team can mitigate the risk.   

Final Thoughts

Attack surface management and vulnerability management work together. If you’re employing attack surface management, you’re also employing vulnerability management, as both address vulnerabilities — but in different ways. Vulnerability management and attack surface management complement one another and are stronger together.

Vulnerability management provides insights into your known assets and what threats they face in isolation, while external attack surface management solutions like IONIX discover assets you didn’t know you had. IONIX provides a comprehensive view of your company’s assets, how they’re connected, and what threats they face, as well as what risks an attack on one asset could pose to other connected assets. Learn more about external attack surface management and get a free scan from IONIX today. 

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