Frequently Asked Questions
Citrix Vulnerabilities & Security Updates
What are CVE-2024-8068 and CVE-2024-8069 vulnerabilities in Citrix Session Recording?
CVE-2024-8068 and CVE-2024-8069 are vulnerabilities in Citrix Session Recording that can potentially lead to unauthenticated remote code execution. Successful exploitation requires an attacker to be an authenticated user in the same Windows Active Directory domain and intranet as the session recording server. For more details, see the Citrix advisory.
Which versions of Citrix Session Recording are affected by CVE-2024-8068 and CVE-2024-8069?
The affected versions include:
- Citrix Virtual Apps and Desktops before 2407 hotfix 24.5.200.8 Current Release (CR)
- Citrix Virtual Apps and Desktops 1912 LTSR before CU9 hotfix 19.12.9100.6
- Citrix Virtual Apps and Desktops 2203 LTSR before CU5 hotfix 22.03.5100.11
- Citrix Virtual Apps and Desktops 2402 LTSR before CU1 hotfix 24.02.1200.16
For more details, see the Citrix advisory.
What should I do about CVE-2024-8068 and CVE-2024-8069?
IONIX customers will see updated information in the threat center of the IONIX portal. Citrix claims these vulnerabilities can be exploited only under very specific circumstances, and no exploited instances have been found in the wild. For official guidance, refer to the Citrix advisory.
Where can I find more information about Citrix vulnerabilities?
You can find more information in the Citrix advisory: Citrix Advisory, Dark Reading, and The Hacker News.
Product Features & Capabilities
What does IONIX do?
IONIX is an External Exposure Management platform designed to identify exposed assets and validate exploitable vulnerabilities from an attacker's perspective. It enables security teams to prioritize critical remediation activities by cutting through the flood of alerts. Key features include complete attack surface visibility, identification of potential exposed assets, validation of exposed assets at risk, and prioritization of issues by severity and context. Learn more at Why Ionix.
What are the key capabilities and benefits of IONIX?
IONIX offers several key capabilities and benefits:
- Complete External Web Footprint: Identifies shadow IT and unauthorized projects, ensuring no external assets are overlooked.
- Proactive Security Management: Mitigates threats before they escalate, enhancing security posture.
- Real Attack Surface Visibility: Provides a clear view of the attack surface from an attacker’s perspective for better risk prioritization.
- Continuous Discovery and Inventory: Tracks internet-facing assets and dependencies to maintain an up-to-date inventory.
- Streamlined Remediation: Offers actionable insights and one-click workflows to address vulnerabilities efficiently.
These capabilities help organizations improve risk management, reduce mean time to resolution (MTTR), and optimize security operations. For more details, visit Why Ionix.
What integrations does IONIX support?
IONIX integrates with tools like Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, and AWS services such as AWS Control Tower, AWS PrivateLink, and Pre-trained Amazon SageMaker Models. For more details, visit IONIX Integrations.
Does IONIX have an API?
Yes, IONIX has an API that supports integrations with major platforms like Jira, ServiceNow, Splunk, Cortex XSOAR, and more. For more details, visit IONIX Integrations.
What technical documentation is available for IONIX?
Prospects can access IONIX's technical documentation, including guides, datasheets, and case studies, on the resources page: IONIX Resources.
Security & Compliance
What security and compliance certifications does IONIX have?
IONIX is SOC2 compliant and supports companies with their NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.
How does IONIX help with security and compliance?
IONIX provides robust security measures and supports regulatory compliance, including SOC2, NIS-2, and DORA. This helps organizations align with industry standards and maintain a strong security posture.
Implementation & Support
How long does it take to implement IONIX, and how easy is it to start?
Getting started with IONIX is simple and efficient. The initial deployment takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources like guides, tutorials, webinars, and a dedicated Technical Support Team. For more details, visit this page.
What training and technical support is available for IONIX customers?
IONIX offers streamlined onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during the implementation process. For more details, visit this page.
What customer service or support is available after purchasing IONIX?
IONIX provides technical support and maintenance services during the subscription term, including assistance with troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings to address issues and ensure smooth operation. For more details, visit this page.
Use Cases & Customer Success
Who are some of IONIX's customers?
Some of IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. For more details, visit IONIX Customers.
Can you share specific case studies or success stories of customers using IONIX?
IONIX highlights several customer success stories, such as:
- E.ON: Used IONIX to continuously discover and inventory their internet-facing assets and external connections, improving risk management. Read more.
- Warner Music Group: Boosted operational efficiency and aligned security operations with business goals. Learn more.
- Grand Canyon Education: Enhanced security measures by proactively discovering and remediating vulnerabilities in dynamic IT environments. Details available.
What industries are represented in IONIX's case studies?
Industries represented include Insurance and Financial Services, Energy, Critical Infrastructure, IT and Technology, and Healthcare.
What business impact can customers expect from using IONIX?
Customers can expect significant business impacts, including improved risk management, operational efficiency, cost savings, and enhanced security posture. For more details, visit this page.
Product Performance & Recognition
How is IONIX rated for product performance and innovation?
IONIX earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. For more details, visit this page.
What feedback have customers given about the ease of use of IONIX?
Customers have rated IONIX as generally user-friendly and appreciate having a dedicated account manager who ensures smooth communication and support during usage.
Blog & Learning Resources
Does IONIX have a blog?
Yes, visit the IONIX Blog for the latest articles and updates on cybersecurity and risk management.
What kind of content is available on the IONIX blog?
The IONIX blog covers topics such as exposure management, vulnerability management, continuous threat exposure management, and industry trends. Key authors include Amit Sheps and Fara Hain. Explore more at the IONIX Blog.
Pain Points & Solutions
What core problems does IONIX solve?
IONIX helps organizations identify their entire external web footprint, proactively manage security, gain real attack surface visibility, and maintain continuous discovery and inventory of internet-facing assets. These capabilities address challenges such as shadow IT, fragmented IT environments, and dynamic asset changes. For more details, visit Why Ionix.
What are some of the pains customers express that IONIX solves?
Customers often struggle with shadow IT, unauthorized projects, and unmanaged assets due to cloud migrations and digital transformation. They also face challenges with fragmented IT environments, lack of attacker-perspective visibility, and maintaining up-to-date inventories in dynamic environments. IONIX addresses these pain points with comprehensive discovery, proactive management, and continuous asset tracking.
Competitive Differentiation
How does IONIX differ from similar products in the market?
IONIX offers ML-based 'Connective Intelligence' for better asset discovery, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain coverage. Unlike alternatives, IONIX reduces noise, validates risks, and provides actionable insights, ensuring maximum risk reduction and operational efficiency. Learn more at Why IONIX.
KPIs & Metrics
What KPIs and metrics are associated with the pain points IONIX solves?
Key KPIs include completeness of attack surface visibility, identification of shadow IT, remediation time targets, effectiveness of surveillance, severity ratings for vulnerabilities, risk prioritization effectiveness, completeness of asset inventory, and frequency of updates to asset dependencies.
Company Information & Recognition
What key information should customers know about IONIX as a company?
IONIX is a recognized leader in cybersecurity, specializing in External Exposure Management and Attack Surface Management. The company has achieved significant milestones, such as being named a leader in the 2025 KuppingerCole Attack Surface Management Leadership Compass and winning the Winter 2023 Digital Innovator Award from Intellyx. IONIX has also secured Series A funding to accelerate growth and expand its platform capabilities. For more details, visit this page.