Frequently Asked Questions

Product Information & Features

What is IONIX Attack Surface Management (ASM)?

IONIX ASM is a cybersecurity platform designed to help organizations secure their real attack surface and its digital supply chain. It enables security teams to minimize blind spots and alert fatigue by focusing on high-impact, exploitable risks across the entire attack surface, including third-party digital services. ASM provides attack surface discovery, risk assessment, risk prioritization, and risk remediation capabilities. Learn more.

What core problems does IONIX ASM solve?

IONIX ASM addresses several key cybersecurity challenges:

What features does IONIX ASM offer?

Key features of IONIX ASM include:

For more details, see the IONIX ASM Datasheet.

How does IONIX ASM help organizations see their attack surface like a real attacker?

IONIX ASM provides complete visibility into both owned and third-party assets, enabling organizations to understand risk exposure from an attacker's perspective. This approach helps security teams identify exploitable vulnerabilities and prioritize remediation based on severity and context, reducing blind spots and alert fatigue. Learn more.

What integrations are available with IONIX ASM?

IONIX ASM integrates with leading platforms including Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, and AWS services such as AWS Control Tower, AWS PrivateLink, and pre-trained Amazon SageMaker Models. These integrations support streamlined workflows for ticketing, SIEM, and SOAR solutions. See full integration list.

Does IONIX ASM provide an API for integrations?

Yes, IONIX ASM offers an API that supports integrations with major platforms such as Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Learn more about API integrations.

Use Cases & Customer Success

Who can benefit from IONIX ASM?

IONIX ASM is designed for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers across industries. It is suitable for organizations of all sizes, including Fortune 500 companies, and is used in sectors such as insurance, financial services, energy, critical infrastructure, IT, technology, and healthcare.

What are some customer success stories with IONIX ASM?

IONIX ASM has been successfully implemented by organizations such as:

What business impact can customers expect from using IONIX ASM?

Customers can expect:

For more details, visit this page.

Technical Requirements & Implementation

How long does it take to implement IONIX ASM and how easy is it to get started?

Implementation of IONIX ASM is simple and efficient. Initial deployment typically takes about a week and requires only one person to scan the entire network. Customers have access to onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team. Learn more.

What training and technical support is available for IONIX ASM?

IONIX ASM provides streamlined onboarding resources, including guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during implementation and adoption. Customers also benefit from a dedicated account manager and regular review meetings. Learn more.

How does IONIX ASM handle maintenance, upgrades, and troubleshooting?

IONIX ASM offers technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings to ensure smooth operation. See terms and conditions.

Security & Compliance

What security and compliance certifications does IONIX ASM have?

IONIX ASM is SOC2 compliant and supports companies with NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.

How does IONIX ASM support compliance with NIS-2 and DORA?

IONIX ASM supports compliance with frameworks such as NIS-2 and DORA by providing comprehensive attack surface visibility, risk assessment, and continuous monitoring. Relevant datasheets are available for download to help organizations understand compliance requirements. Download datasheets.

Performance & Recognition

How is IONIX ASM rated for product performance and innovation?

IONIX ASM has earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. See press release.

What feedback have customers given about the ease of use of IONIX ASM?

Customers have rated IONIX ASM as user-friendly and appreciate having a dedicated account manager for smooth communication and support during usage.

Competitive Differentiation

How does IONIX ASM differ from other attack surface management solutions?

IONIX ASM stands out for its ML-based Connective Intelligence, which discovers more assets with fewer false positives, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain coverage. Unlike alternatives, IONIX ASM reduces noise, validates risks, and provides actionable insights for maximum risk reduction and operational efficiency. Learn more.

Why should a customer choose IONIX ASM?

Customers should choose IONIX ASM for:

IONIX ASM is recognized for its innovation and customer-oriented approach. Learn more.

Resources & Documentation

Where can I find technical documentation and datasheets for IONIX ASM?

Technical documentation, guides, datasheets, and case studies for IONIX ASM are available on the IONIX Resources page. For the ASM datasheet, visit this link.

What information is available in the IONIX ASM datasheet?

The IONIX ASM datasheet provides detailed information on attack surface management solutions, including features, capabilities, use cases, and technical specifications. Download the datasheet.

IONIX ASM: Secure your real attack surface and its digital supply chain

IONIX Attack Surface Management helps security teams minimize blind spots and alert fatigue with laser focus on the high-impact, exploitable risks across your entire attack surface and its digital supply chain.

See your attack surface like a real attacker. 

Your organization’s attack surface risk exposure goes beyond assets that you own. That’s because a threat actor set on penetrating your organization doesn’t care whether they’re attacking your internet-facing asset directly or exploiting a vulnerability from a third-party digital service that provides a toehold into your environment.

Laptop screen displaying Ionix Attack Surface Management dashboard showing numbers of discovered assets, assessment score, and remediation action items, accompanied by a quote from John Remo, SVP Global Cloud/Infrastructure & Cybersecurity at Warner Music Group, praising the product's efficiency.