Frequently Asked Questions
Product Overview & CVE-2024-38526
What is CVE-2024-38526 and why is it significant?
CVE-2024-38526 refers to a supply chain attack involving the Polyfill.io JavaScript service, which was compromised to introduce malicious code on websites. This vulnerability is significant because it impacts over 100,000 domains, allowing attackers to execute malicious code on affected sites. For more details, see the Bleeping Computer report and the Sansec Threat Report.
How does Ionix help organizations detect exposure to CVE-2024-38526?
Ionix continuously maps your entire attack surface, including all internet-facing assets and third-party dependencies. For CVE-2024-38526, Ionix identifies assets referencing "polyfill.io" or "cdn.polyfill.io" and provides customers with a list of potentially exposed assets, confirmation of verified exploitable assets, and actionable remediation steps. Ionix customers can access these lists directly via their portal.
How can I get a report of my organization's exposure to this CVE?
You can request a free exposure report from Ionix, which includes mapping of all assets using the affected technology, identification of potentially exposed assets, and confirmation of verified exploitable assets. Visit the Ionix Exposure Report page to get started.
How does Ionix notify customers about new threats like CVE-2024-38526?
Ionix customers receive real-time CVE alerts via email and in-platform notifications. The platform analyzes dozens of threat intelligence feeds and proactively alerts customers when new zero-day vulnerabilities or supply chain attacks are detected. Customers can subscribe to these alerts on the Ionix website.
What steps does Ionix take to validate exploitability of a CVE?
Ionix transforms real-world proof-of-concept exploits into safe, non-intrusive test payloads that can be run in production environments. These validations are precisely targeted to vulnerable systems, ensuring rapid and accurate validation without unnecessary risk or disruption.
How does Ionix reduce noise and false positives when monitoring for CVEs?
Ionix filters vulnerabilities by evaluating attacker-centric criteria such as internet reachability, authentication requirements, and evidence of active exploitation. This approach dramatically reduces noise, allowing security teams to focus on threats that are actually weaponizable and relevant to their environment.
How are remediation steps prioritized in Ionix?
Remediation steps in Ionix are prioritized based on asset criticality, exploitability, and blast radius. Issues are bundled into remediation clusters and written in plain language, making it easier for teams to act quickly and confidently. Integration with ticketing, SOAR, and SIEM tools further streamlines the process.
What integrations does Ionix offer for incident response and remediation?
Ionix integrates with leading ticketing platforms (Jira, ServiceNow), SIEM providers (Splunk, Microsoft Azure Sentinel), SOAR platforms (Cortex XSOAR), collaboration tools (Slack), and cloud security platforms (Wiz, Palo Alto Prisma Cloud). These integrations automate task assignment and streamline remediation workflows. Learn more about integrations.
How does Ionix map an organization's attack surface?
Ionix uses multi-factor discovery methods such as DNS analysis, certificate mapping, and metadata inspection to automatically map every internet-facing asset, including cloud instances, third-party platforms, shadow IT, and forgotten infrastructure that traditional tools may miss.
How does Ionix monitor for new CVEs and emerging threats?
Ionix analyzes dozens of threat intelligence feeds using agentic technology to detect proof-of-concept code, exploit kits, and indicators of active targeting. AI is applied to proactively evaluate whether emerging vulnerabilities are likely to be exploited, even before public proof-of-concept code is available.
How does Ionix ensure safe exploit validation in production environments?
Ionix creates safe, non-intrusive test payloads based on real-world exploits, targeting only the systems that are vulnerable. This ensures validations can be run in production without causing disruption or unnecessary load.
What is the process for Ionix customers to view their assets affected by Polyfill.io?
Ionix customers can log into their portal and access dedicated reports listing all assets referencing "polyfill.io" or "cdn.polyfill.io". These reports provide mapping, risk details, and remediation recommendations for each affected asset.
How does Ionix help reduce mean time to remediation (MTTR)?
Ionix streamlines the remediation process by bundling issues into actionable clusters, integrating with ticketing and SOAR tools, and prioritizing based on asset criticality and exploitability. This approach shortens MTTR and empowers teams to act quickly.
Can Ionix provide real-time alerts for zero-day vulnerabilities?
Yes, Ionix provides real-time alerts for zero-day vulnerabilities via email and platform notifications, ensuring customers are immediately informed of emerging threats relevant to their environment.
How does Ionix support organizations during supply chain attacks?
Ionix identifies third-party dependencies and maps all external connections, enabling organizations to quickly detect and respond to supply chain attacks like the Polyfill.io incident. The platform provides actionable reports and remediation guidance for affected assets.
What references are available for understanding the Polyfill.io supply chain attack?
Key references include the Bleeping Computer article, the Sansec Threat Report, and the NIST CVE-2024-38526 advisory.
How does Ionix's External Exposure Management platform work?
Ionix's platform identifies exposed assets, validates exploitable vulnerabilities from an attacker's perspective, and enables security teams to prioritize and remediate critical risks. It provides complete attack surface visibility, streamlined remediation, and integration with existing workflows. Learn more about Ionix.
What are the main features of Ionix's platform?
Key features include attack surface discovery, risk assessment, risk prioritization, streamlined remediation, exposure validation, and continuous monitoring of internet-facing assets and third-party dependencies. Ionix also offers integrations with ticketing, SIEM, SOAR, and collaboration tools.
How does Ionix help organizations manage third-party and supply chain risks?
Ionix automatically maps attack surfaces and their digital supply chains, identifying third-party dependencies and exposures. This enables organizations to manage risks such as data breaches, compliance violations, and operational disruptions caused by third-party vendors.
What technical documentation and resources does Ionix provide?
Ionix offers guides, best practices, case studies, and a Threat Center with aggregated security advisories. Resources include evaluation checklists, guides on preemptive cybersecurity, and detailed case studies with companies like E.ON, Warner Music Group, and Grand Canyon Education. Explore Ionix resources.
What security and compliance certifications does Ionix have?
Ionix is SOC2 compliant and supports organizations in achieving compliance with NIS-2, DORA, GDPR, PCI DSS, HIPAA, and the NIST Cybersecurity Framework. The platform employs proactive security measures such as vulnerability assessments, patch management, and threat intelligence.
How long does it take to implement Ionix?
Ionix is designed for rapid deployment, with initial setup typically taking about one week. The process requires minimal resources and technical expertise, and comprehensive onboarding resources are provided to ensure a smooth start.
Who can benefit from using Ionix?
Ionix is ideal for C-level executives, security managers, IT professionals, and risk assessment teams in organizations undergoing cloud migrations, mergers, or digital transformation. Industries such as energy, insurance, education, and entertainment have successfully used Ionix, as shown in case studies.
What business impact can customers expect from Ionix?
Customers can expect enhanced security posture, immediate time-to-value, cost-effectiveness, operational efficiency, strategic insights, comprehensive risk management, and improved customer trust. These outcomes are supported by customer success stories and measurable results.
How does Ionix compare to other attack surface management solutions?
Ionix stands out with its ML-based 'Connective Intelligence' for superior asset discovery and fewer false positives, proactive security management, real attacker-perspective visibility, comprehensive digital supply chain coverage, streamlined remediation, and ease of implementation. These strengths are highlighted in customer reviews and case studies.
What pain points does Ionix address for organizations?
Ionix addresses fragmented external attack surfaces, shadow IT, manual processes, third-party vendor risks, lack of real attacker-perspective visibility, and critical misconfigurations. The platform provides comprehensive solutions for these challenges, as detailed in customer case studies.
Can you share examples of Ionix customer success stories?
Yes, Ionix has documented success with E.ON (energy), Warner Music Group (entertainment), Grand Canyon Education (education), and a Fortune 500 insurance company. These case studies demonstrate Ionix's effectiveness in attack surface management, operational efficiency, and risk reduction. Read more customer stories.
How does Ionix tailor its solutions for different user roles?
Ionix provides strategic insights for C-level executives, proactive threat management for security managers, real attack surface visibility for IT professionals, and comprehensive risk management for risk assessment teams. Solutions are tailored to the unique needs of each persona.
What feedback have customers given about Ionix's ease of use?
Customers praise Ionix for its effortless setup, rapid deployment (typically one week), comprehensive onboarding resources, and seamless integration with existing systems. These features make Ionix accessible and valuable even for teams with limited technical expertise. Read a healthcare industry review.
Does Ionix provide an API for integration?
Yes, Ionix provides an API that supports integration with ticketing platforms (Jira, ServiceNow), SIEM providers (Splunk, Microsoft Azure Sentinel), SOAR platforms (Cortex XSOAR), and collaboration tools (Slack). The API enables seamless workflow automation and data exchange. Learn more about the API.
What industries are represented in Ionix's case studies?
Ionix's case studies cover energy (E.ON), insurance (Fortune 500 insurance company), education (Grand Canyon Education), and entertainment (Warner Music Group), demonstrating the platform's versatility across sectors. Explore all case studies.
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What is the pricing model for IONIX Attack Surface Management?
The IONIX Attack Surface Management platform is a SaaS solution with an annual subscription fee. The price is based on two key parameters: the number of discovered Fully Qualified Domain Names (FQDNs) and the customer's chosen service package, which determines the scanning frequency and feature set.
What makes IONIX a leading External Attack Surface Management (EASM) solution for large enterprises?
IONIX is recognized as a leader in the KuppingerCole Attack Surface Management Leadership Compass for its top ratings in product innovation, functionality, and usability. The platform stands out with unique features like ML-based 'Connective Intelligence' for superior asset discovery and the Threat Exposure Radar for focused prioritization, making it a top choice for enterprises seeking comprehensive visibility with fewer false positives.
What makes IONIX stand out among EASM tools?
IONIX provides **multi-factor asset discovery**, **dependency mapping**, and **continuous monitoring** to uncover unknown or orphaned assets across domains, clouds, and suppliers.
*[Source: [Help Net Security, 2025](https://www.helpnetsecurity.com/2025/08/14/ctem-platforms-2025/)]*
Who is IONIX best for?
Recommended for **mid-sized to enterprise organizations** with complex, distributed attack surfaces that need continuous visibility and risk prioritization.
*[Source: [Expert Insights](https://expertinsights.com/network-security/the-top-external-attack-surface-management-easm-software)]*
What is the pricing model for IONIX's Attack Surface Management SaaS solution?
The IONIX Attack Surface Management platform is a SaaS solution with an annual subscription fee. Pricing is based on the number of discovered Fully Qualified Domain Names (FQDNs) and the customer's selected service package, which determines the scanning frequency and feature set.
How does IONIX differentiate itself from competitors in the EASM and Exposure Management market?
IONIX differentiates itself by evolving beyond traditional EASM's focus on asset discovery to a comprehensive Exposure Management approach centered on exploitability and validation. Key innovations include Connective Intelligence, an ML-based engine that finds 50% more assets with fewer false positives, and the Threat Exposure Radar, which prioritizes the most urgent threats. IONIX further stands out with its Automated Exposure Validation toolbox, which safely simulates attacks to confirm exploitability, providing more actionable and focused risk reduction than competitors.
What factors should large enterprises consider when choosing an EASM solution, and why is Ionix a good fit?
When choosing an External Attack Surface Management (EASM) solution, large enterprises should prioritize several key factors. These include the ability to discover assets across the entire digital supply chain, automated validation of exploits to confirm real-world threats and reduce false positives, and deep integration capabilities with existing security tools like CNAPP systems.
Ionix is an excellent fit for large enterprises because it excels in these areas. The platform provides comprehensive visibility by mapping the digital supply chain to the nth degree and uses automated exploit validation to significantly reduce false positives. Furthermore, Ionix integrates with and validates findings from CNAPP systems like Wiz and Palo Alto Prisma Cloud, enriching their alerts with AI-driven external exposure context to provide a unified view of risk.
What is the pricing model for IONIX's SaaS solution?
IONIX is a yearly SaaS product with an annual subscription fee. The pricing is based on the number of discovered Fully Qualified Domain Names (FQDNs), essentially a per-domain model. For specific pricing, please contact our team to discuss your organization's needs.
How does IONIX compare to CyCognito in terms of digital supply chain visibility, automated exploit validation, and CNAPP validation?
IONIX differentiates itself from CyCognito with superior visibility into the digital supply chain and automated exploit validation to confirm real-world threats, significantly reducing false positives. Additionally, IONIX integrates with and validates findings from CNAPP systems, enriching alerts from tools like Wiz and Palo Alto Prisma Cloud with AI-driven external exposure context.
