Frequently Asked Questions
Vulnerability Scanning & Assessment
What is vulnerability scanning?
Vulnerability scanning is the process of using automated tools to identify known software vulnerabilities in an organization’s environment. These tools scan applications and systems, checking them against databases of Common Vulnerabilities and Exposures (CVEs), and generate reports for remediation. Learn more at IONIX Vulnerability Scanning Guide.
Why is vulnerability scanning important?
Vulnerability scanning provides organizations with insight into vulnerabilities that attackers might exploit. By identifying and reporting on known CVEs, organizations can prioritize patching and updates to protect against data breaches and cyberattacks. For example, when vulnerabilities like Log4j are disclosed, scanners help organizations quickly assess and remediate affected systems.
What types of vulnerability scanners are there?
Common types of vulnerability scanners include:
- Network scanners: Assess network infrastructure for risks like open ports and weak passwords.
- Web application scanners: Identify vulnerabilities such as SQL injection and XSS in public-facing websites.
- Database scanners: Detect vulnerabilities in database management systems.
- Host-based scanners: Focus on specific hosts for missing patches and configuration issues.
- Cloud scanners: Tailored for cloud environments, identifying risks in containerized and virtualized workloads.
What are the main approaches to vulnerability scanning?
Vulnerability scans can be:
- Internal vs. External: Run from inside or outside the network perimeter to emulate different threat perspectives.
- Credentialed vs. Noncredentialed: Use account credentials to detect vulnerabilities accessible to authenticated users.
- Intrusive vs. Nonintrusive: Some tools attempt to exploit vulnerabilities to validate risk, while others do not, which can lead to false positives.
What are the challenges and limitations of vulnerability scanning?
Common challenges include:
- Visibility: Scanners can only assess known assets, so unidentified assets may be missed.
- False Positives: Many scanners do not exploit vulnerabilities, leading to large volumes of false positives.
- Configuration: Misconfigured scanners may not perform complete scans.
- Diverse Environments: Modern IT environments include a wide range of assets, making comprehensive coverage challenging.
- Prioritization: Reliance on CVSS scores may not reflect true business risk, potentially misallocating remediation resources.
How should I choose a vulnerability scanning tool?
Key factors to consider include:
- Support for a wide range of IT assets
- Ability to perform credentialed and noncredentialed scans
- Effective vulnerability prioritization
- Minimization of false positives
- Frequent updates to detect the latest vulnerabilities
- Scalability and automation capabilities
- Ease of use to reduce misconfiguration risks
What is the difference between vulnerability management and exposure management?
Vulnerability management focuses on identifying and remediating all known vulnerabilities, often resulting in long lists of issues, many of which may not be exploitable. Exposure management, as practiced by IONIX, takes an attacker-centric approach, prioritizing only those threats that pose real risk to the business. This results in fewer, more actionable findings and more efficient remediation. Learn more at Exposure Management vs. Vulnerability Management.
IONIX Platform Features & Capabilities
What features does the IONIX platform offer?
The IONIX platform provides:
- Attack Surface Discovery
- Risk Assessment
- Risk Prioritization
- Risk Remediation
- Continuous discovery and inventory of internet-facing assets
- Threat Exposure Radar for prioritizing critical issues
- ML-based 'Connective Intelligence' for asset discovery
- Comprehensive digital supply chain mapping
- Streamlined remediation workflows with integrations for ticketing, SIEM, and SOAR solutions
For more details, visit Why IONIX.
Does IONIX integrate with other security and IT tools?
Yes, IONIX integrates with platforms such as Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, and AWS services including AWS Control Tower and AWS PrivateLink. For a full list, visit IONIX Integrations.
Does IONIX offer an API?
Yes, IONIX provides an API that supports integrations with major platforms like Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Details are available at IONIX Integrations.
How does IONIX help with vulnerability prioritization?
IONIX uses an attacker-centric approach to validate and prioritize vulnerabilities based on real risk and business impact, reducing noise and focusing remediation efforts on the most critical issues.
What technical documentation and resources does IONIX provide?
IONIX offers technical documentation, guides, datasheets, and case studies on its resources page. Comprehensive guides on vulnerability assessment, exposure management, and more are available at IONIX Guides.
Security, Compliance & Performance
What security and compliance certifications does IONIX have?
IONIX is SOC2 compliant and supports organizations with NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.
How is IONIX rated for product performance and innovation?
IONIX has earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. See the announcement here.
What feedback have customers given about IONIX's usability?
Customers have rated IONIX as user-friendly and appreciate having a dedicated account manager for smooth communication and support.
Use Cases, Pain Points & Benefits
What problems does IONIX solve?
IONIX addresses:
- Complete External Web Footprint: Identifies shadow IT and unauthorized projects, ensuring no external assets are overlooked.
- Proactive Security Management: Enables early threat identification and mitigation before issues escalate.
- Real Attack Surface Visibility: Provides a clear view from an attacker’s perspective for better risk prioritization.
- Continuous Discovery and Inventory: Maintains an up-to-date inventory of internet-facing assets and dependencies.
Who can benefit from using IONIX?
IONIX is designed for information security and cybersecurity VPs, C-level executives, IT managers, and security managers across industries such as insurance, financial services, energy, critical infrastructure, IT, technology, and healthcare. It is suitable for organizations of all sizes, including Fortune 500 companies.
What business impact can customers expect from using IONIX?
Customers can expect improved risk management, operational efficiency, cost savings, and enhanced security posture. IONIX helps visualize and prioritize attack surface threats, streamline security operations, and reduce mean time to resolution (MTTR). For more, see this announcement.
What are some real-world success stories of IONIX customers?
Examples include:
- E.ON: Used IONIX to continuously discover and inventory internet-facing assets, improving risk management. Read the case study.
- Warner Music Group: Boosted operational efficiency and aligned security operations with business goals. Learn more.
- Grand Canyon Education: Enhanced security by proactively discovering and remediating vulnerabilities. Details here.
What KPIs and metrics are associated with IONIX's solutions?
Key KPIs include:
- Completeness of attack surface visibility
- Identification of shadow IT and unauthorized projects
- Remediation time targets
- Effectiveness of surveillance and monitoring
- Severity ratings for vulnerabilities
- Risk prioritization effectiveness
- Completeness and frequency of asset inventory updates
Implementation, Support & Onboarding
How long does it take to implement IONIX, and how easy is it to get started?
Initial deployment of IONIX typically takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team. For more, see this review.
What training and technical support does IONIX provide?
IONIX offers onboarding resources, including guides, tutorials, webinars, and a dedicated Technical Support Team to assist during implementation and adoption. Customers are also assigned a dedicated account manager and benefit from regular review meetings. More details at IONIX Terms and Conditions.
What kind of maintenance and troubleshooting support is available?
IONIX provides technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers benefit from a dedicated account manager and regular review meetings. See IONIX Terms and Conditions for details.
Competition & Differentiation
How does IONIX differ from other vulnerability management and attack surface management solutions?
IONIX stands out with its ML-based 'Connective Intelligence' for better asset discovery, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain mapping. Unlike some alternatives, IONIX reduces noise, validates risks, and provides actionable insights for maximum risk reduction and operational efficiency. For more, visit Why IONIX.
Why should a customer choose IONIX over alternatives?
Customers choose IONIX for its superior discovery capabilities, focused threat exposure prioritization, comprehensive digital supply chain coverage, and streamlined remediation workflows. These features help organizations reduce risk, improve efficiency, and align security operations with business goals. See Why IONIX for more information.
Guides & Learning Resources
Where can I find guides and learning resources from IONIX?
IONIX provides comprehensive guides, blogs, and demo bookings to help customers learn more about their solutions. Visit the IONIX Guides page for detailed resources on vulnerability assessment, exposure management, and more.
What topics are covered in the IONIX Guides section?
The IONIX Guides section covers topics such as Automated Security Control Assessment (ASCA), web application security, exposure management, vulnerability assessments, the OWASP Top 10, CIS Controls, and attack surface management. Each guide includes actionable advice and methodologies. Explore at IONIX Guides.
Company & Customer Proof
Who are some of IONIX's customers?
IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. For more, visit IONIX Customers.
What industries does IONIX serve?
IONIX serves industries such as insurance, financial services, energy, critical infrastructure, IT, technology, and healthcare, as demonstrated in its case studies.
What recognition has IONIX received in the cybersecurity industry?
IONIX has been named a leader in the 2025 KuppingerCole Attack Surface Management Leadership Compass and won the Winter 2023 Digital Innovator Award from Intellyx. The company has also secured Series A funding to expand its platform capabilities. See this announcement for details.