Frequently Asked Questions

Product Information & Features

What is Attack Surface Assessment?

Attack Surface Assessment is the thorough investigation and analysis of all digital points in an organization where a security breach could occur. It involves cataloging every internet-facing asset—such as websites, APIs, cloud services, and remote devices—and assessing their vulnerabilities. This process empowers organizations to proactively safeguard against breaches by providing a comprehensive view of potential risks. (Source)

What does IONIX do?

IONIX is an External Exposure Management platform designed to identify exposed assets and validate exploitable vulnerabilities from an attacker's perspective. It enables security teams to prioritize critical remediation activities by cutting through the flood of alerts. Key features include complete attack surface visibility, identification of potential exposed assets, validation of exposed assets at risk, and prioritization of issues by severity and context. (Source)

What are the main features of the IONIX platform?

The IONIX platform offers Attack Surface Discovery, Risk Assessment, Risk Prioritization, and Risk Remediation. It enables organizations to discover all relevant assets, monitor their changing attack surface, and ensure more assets are covered with less noise. (Source)

What types of attack surface assessment technologies does IONIX support?

IONIX supports Cyber Asset Attack Surface Management (CAASM), Digital Risk Protection Services (DRPS), and External Attack Surface Management (EASM). These technologies help organizations aggregate asset data, monitor threat intelligence, and automatically discover internet-facing assets and vulnerabilities. (Source)

What integrations does IONIX offer?

IONIX integrates with Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, AWS Control Tower, AWS PrivateLink, and pre-trained Amazon SageMaker Models. For a full list, visit IONIX Integrations.

Does IONIX have an API?

Yes, IONIX provides an API that supports integrations with major platforms such as Jira, ServiceNow, Splunk, Cortex XSOAR, and more. (Source)

What technical documentation is available for IONIX?

IONIX offers technical documentation, guides, datasheets, and case studies on its resources page. Access these materials at IONIX Resources.

Use Cases & Benefits

Who can benefit from IONIX?

IONIX is tailored for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers across industries, including Fortune 500 companies. (Source)

What business impact can customers expect from using IONIX?

Customers can expect improved risk management, operational efficiency, cost savings, and enhanced security posture. IONIX helps visualize and prioritize hundreds of attack surface threats, streamlines security operations, reduces mean time to resolution (MTTR), and protects brand reputation. (Source)

What problems does IONIX solve?

IONIX addresses challenges such as shadow IT, unauthorized projects, fragmented IT environments, lack of attacker-perspective visibility, and maintaining up-to-date asset inventories in dynamic environments. (Source)

What are some case studies or customer success stories for IONIX?

IONIX has helped E.ON continuously discover and inventory internet-facing assets (Case Study), Warner Music Group boost operational efficiency (Case Study), and Grand Canyon Education enhance security measures (Case Study).

What industries are represented in IONIX's case studies?

Industries include Insurance and Financial Services, Energy, Critical Infrastructure, IT and Technology, and Healthcare. (Source)

Features & Capabilities

How does IONIX help organizations discover their external web footprint?

IONIX identifies all external assets, including shadow IT and unauthorized projects, ensuring no assets are overlooked. This is especially valuable during cloud migrations, mergers, and digital transformation initiatives. (Source)

How does IONIX support proactive security management?

IONIX enables early threat identification and mitigation, helping organizations move from reactive to proactive security management. Its Threat Exposure Radar feature prioritizes the most urgent and critical security issues. (Source)

How does IONIX provide real attack surface visibility?

IONIX offers a clear view of the attack surface from an attacker’s perspective, enabling better risk prioritization and mitigation strategies. (Source)

How does IONIX enable continuous discovery and inventory?

IONIX continuously tracks internet-facing assets and their dependencies, maintaining an up-to-date inventory and ensuring no vulnerabilities are left unaddressed. (Source)

What KPIs and metrics are associated with IONIX's solutions?

Key metrics include completeness of attack surface visibility, identification of shadow IT, remediation time targets, effectiveness of surveillance, severity ratings for vulnerabilities, risk prioritization effectiveness, and frequency of asset inventory updates. (Source)

Competition & Market Differentiation

How does IONIX differ from other attack surface management solutions?

IONIX stands out for its ML-based 'Connective Intelligence' that finds more assets with fewer false positives, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain coverage. Unlike alternatives, IONIX reduces noise, validates risks, and provides actionable insights for maximum risk reduction and operational efficiency. (Source)

What industry recognition has IONIX received?

IONIX was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented approach. It also won the Winter 2023 Digital Innovator Award from Intellyx and is listed in the Gartner Competitive Landscape for Attack Surface Management. (Source)

What does Gartner recommend regarding attack surface management?

Gartner's Top Trends in Cybersecurity in 2022 report recommends investing in processes and tools capable of securing the growing attack surface. Gartner identified attack surface expansion as a top risk and security trend for 2022. (Source)

What challenges does Gartner highlight regarding attack surface management?

Gartner highlights challenges such as rapid expansion of digital infrastructures, complexity of environments, maintaining accurate asset inventory, and reliance on legacy or manual ASM solutions. These factors make it difficult for organizations to manage and secure their attack surface effectively. (Source)

Implementation & Support

How long does it take to implement IONIX?

Initial deployment of IONIX typically takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team. (Source)

What training and technical support does IONIX provide?

IONIX offers streamlined onboarding resources, including guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during implementation and adoption. (Source)

What customer service and support are available after purchase?

IONIX provides technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings. (Source)

How do customers rate the ease of use of IONIX?

Customers have rated IONIX as user-friendly and appreciate having a dedicated account manager for smooth communication and support. (Source)

Security & Compliance

What security and compliance certifications does IONIX have?

IONIX is SOC2 compliant and supports companies with their NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment. (Source)

Customer Proof

Who are some of IONIX's customers?

IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. For more details, visit IONIX Customers.

Blog & Resources

Does IONIX have a blog?

Yes, IONIX's blog covers cybersecurity topics, exposure management, and industry trends. Key authors include Amit Sheps and Fara Hain. Visit the IONIX Blog for the latest articles.

What kind of content is available on the IONIX blog?

The blog provides insights on exposure management, vulnerability management, continuous threat exposure management, and cybersecurity best practices. (Source)

Objections & Adoption

How does IONIX address value objections?

IONIX demonstrates value by showcasing immediate time-to-value with no impact on technical staffing, providing personalized demos, and sharing real-world case studies with measurable outcomes. (Source)

How does IONIX address timing objections?

IONIX offers flexible implementation timelines, a dedicated support team, seamless integration capabilities, and emphasizes long-term benefits and efficiencies gained by starting sooner. (Source)

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Why Attack Surface Assessment Tools Are Vital According to Gartner

Amit Sheps
Amit Sheps Director of Product Marketing LinkedIn
April 26, 2022
Why Attack Surface Assessment Tools Are Vital According to Gartner

Attack Surface Assessment tools enable information security teams to look at their organizations “outside-in” from the attacker’s point of view, prioritizing the issues that attackers will see first.

What is Attack Surface Assessment?

Attack Surface Assessment is the thorough investigation and analysis of all the digital points in an organization where a security breach could occur. It’s a deep dive into your network’s nooks, examining every internet-facing asset, whether websites, APIs, cloud services, or remote devices. The process identifies and catalogs these points, assessing their vulnerabilities. By laying out the entire landscape of potential risks, ASA empowers organizations to safeguard against breaches proactively. It’s about knowing where you stand in the digital domain and shoring up defenses where they’re needed most.

The Dire Need for Attack Surface Assessment Tools

According to Gartner, traditional cybersecurity technologies are missing much of the big and expanding picture. They suffer from a lack of visibility into the exposed attack surface, which is growing in leaps and bounds due to accelerated digital transformation and cloud adoption. Many security teams rely on manual processes to manage far-flung assets, assess their vulnerabilities, and evaluate their associated risk exposure to compensate. This is an impossible task.

The modern attack surface is increasingly external, embracing numerous internet-facing assets and supply chains. Rapidly scaling SaaS applications, use of the cloud, and work from home are major factors contributing to this growth and increased exposure. Already 3x greater than the traditional attack surface, the expanding external attack surface is far too broad to see, manage, and protect with the standard cybersecurity tool chest.

Security teams need help, and new tools are coming to the rescue. With the aid of the latest ASA tools, reflecting Gartner’s attack surface assessment insights, the number of companies with more than 95% visibility over all their digital assets is forecasted to grow 20x over the next four years.

Attack Surface Assessment Tools to Drive 20X Growth and 95% Visibility (Gartner)

ASA tools are a new and vital weapon in the cybersecurity arsenal. They help organizations understand their vast attack surface from the cyber attacker’s point of view. They deliver a comprehensive view across the entire asset inventory, broadening the context of what assets are “in scope” of the company’s attack surface. They also prioritize issues based on attack risk, organizing digital assets around practical security use cases and boosting the efficiency and effectiveness of cybersecurity operations.

Types of Attack Surface Assessment Technologies

Modern attack surface assessment tools can be categorized into three areas of technological innovation.

Cyber Asset Attack Surface Management (CAASM) focuses on helping security teams solve persistent asset visibility and vulnerability challenges through API integrations with existing tools. With CAASM, cyber pros can query against consolidated data, identify the scope of vulnerabilities and gaps in security controls, and remediate issues. CAASM tools are not the source of records but aggregate data from other sources.

Digital Risk Protection Services (DRPS) offer a combination of technology and services that protect critical digital assets by providing visibility into social media, the dark web, and deep-web sources. They can provide contextual information on threat actors, including tactics and malicious activities for threat-intelligence analysis.

External Attack Surface Management (EASM) uses processes and technologies to automatically discover an organization’s internet-facing assets and any associated vulnerabilities that could be exploited in 3rd party software, servers, credentials, cloud services, etc. External Attack Surface Management is part of attack surface management and has practical use cases for organizations today, especially when it does not require intrusion into the network or integration with other tools or processes.

Why External Attack Surface Management is Essential for Today’s Cybersecurity

Efforts to assess the attack surface, especially the external component, present several challenges, primarily due to the dynamic and complex nature of modern digital environments:

  • The SolarWinds attack was executed by hackers who added malicious code into a widely used software package. They then watched it get distributed via normal software updates, enabling the breach of tens of thousands of customers, including Fortune 500 companies and multiple agencies of the US government like the Pentagon, the Department of Homeland Security, and the Treasury. The hack remained under the radar for months before rearing its ugly head.
  • Starting in 2015 and still very much a problem today, Magecart attacks exploit 3rd party and supply chain vulnerabilities to attack sophisticated and well-protected organizations. Specializing in theft of personal information, Magecart attacks often go undetected for months and even years.
  • Cloud infrastructure vulnerabilities in Amazon Web Services (AWS) storage services resulted in multiple major enterprise data leaks at booking.com, Capital One, and Expedia, among many others.

Challenges in assessing your attack surface

Efforts to assess the attack surface, especially the external component, present several challenges, primarily due to the dynamic and complex nature of modern digital environments:

  • Rapid Expansion of Digital Infrastructures: A primary challenge in practicing Gartner’s attack surface assessment is the increase in connected devices, systems, and cloud instances, which leads to an ever-expanding range of potential vulnerabilities. This rapid growth outpaces the capacity of security teams to document, manage security assets, and monitor network activity effectively, leading to potential threats on unmanaged or unknown technology assets.
  • Complexity of Environments: The blend of on-premise, cloud, and remote work models adds difficulty in the digital attack surface assessment. Organizations often struggle to define their attack surface comprehensively, frequently omitting SaaS applications and public cloud resources despite their connectivity to critical IT environments.
  • Maintaining Accurate Asset Inventory: Aligning ASM programs with cybersecurity, IT, and DevOps activities is critical, as emphasized in Gartner’s attack surface assessment. However, under pressure to integrate new platforms and deploy software updates, development teams can inadvertently contribute to the complexity of the attack surface.
  • Legacy and Ineffective ASM Solutions: Reliance on outdated or manual ASM solutions hinders effective attack surface assessment. Many organizations still use spreadsheets for inventory or rely on manual patching, and legacy ASM platforms may not adapt well to current needs, particularly in managing external assets and compliance requirements.

Why External Attack Surface Assessment is Essential for Today’s Cybersecurity

Recent major breaches show how risk exposure has climbed due to the growing use of external-facing infrastructures like cloud resources and 3rd party supply chains. For example:

  • The SolarWinds attack was executed by hackers who added malicious code to a widely used software package. They then watched it get distributed via normal software updates, enabling the breach of tens of thousands of customers, including Fortune 500 companies and multiple agencies of the US government like the Pentagon, the Department of Homeland Security, and the Treasury. The hack remained under the radar for months before rearing its ugly head.
  • Starting in 2015 and still a problem today, Magecart attacks exploit 3rd party and supply chain vulnerabilities to attack sophisticated and well-protected organizations. Specializing in the theft of personal information, Magecart attacks often go undetected for months and even years.
  • Cloud infrastructure vulnerabilities in Amazon Web Services (AWS) storage services resulted in multiple major enterprise data leaks at booking.com, Capital One, and Expedia, among many others.

Strategic Threat Prevention

In contrast to many reactive cybersecurity tools, External Attack Surface Assessment is about proactive identification. Advanced assessment tools scan the external attack surface to discover all internet-facing assets, and then analyze their vulnerabilities and provide risk-based prioritization. This proactive assessment empowers cybersecurity teams to reduce the attack surface by identifying and addressing critical risks before hackers can exploit them.

Cybersecurity Automation

With the external attack surface expanding rapidly, organizations need automated solutions for thorough and ongoing assessment of all assets, including domains, sub-domains, owned IPs, Shadow IT, and Managed Services. This automation extends into the digital supply chain, providing comprehensive visibility into an organization’s risk posture.

Enhancing Assessment with IONIX External Attack Surface Assessment

Listed as a vendor in Gartner Competitive Landscape for Attack Surface Management report, IONIX furthers external protection. Our solution exhaustively assesses an organization’s internet-facing assets, and digital supply chains. Adapting dynamically to an organization’s online footprint, IONIX enables cybersecurity teams to assess their expanding attack surface at the pace of digital business. Experience IONIX in action: beyond a mere demo, our solution executes a comprehensive and non-intrusive scan of the external attack surface, delivering detailed asset inventory and vulnerability insights.

Request an attack surface discovery.

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