Frequently Asked Questions
Continuous Threat Exposure Management (CTEM)
What is Continuous Threat Exposure Management (CTEM)?
Continuous Threat Exposure Management (CTEM) is a formalized process for identifying and remediating the most significant threats to a business. CTEM helps organizations manage and govern their overall threat exposure management (TEM) program by focusing on exploitable vulnerabilities and security gaps most likely to be targeted by attackers. Learn more.
What are the main steps in the CTEM process?
The CTEM process consists of five stages: Scoping (defining the digital attack surface), Discovery (identifying assets and vulnerabilities), Prioritization (ranking threats based on business impact and context), Validation (confirming exploitability and mapping attack chains), and Mobilization (remediating prioritized threats, often with automation). Read the full breakdown.
What challenges does CTEM address for organizations?
CTEM addresses the challenge of managing an overwhelming number of vulnerabilities—many of which are not exploitable or do not pose real threats. It helps organizations focus remediation efforts on validated, high-impact threats, improving ROI and reducing wasted resources on non-critical issues.
What are the benefits of implementing a CTEM program?
Implementing a CTEM program provides improved security posture, cost savings by avoiding unnecessary remediation, faster threat detection through continuous monitoring, and enhanced regulatory compliance by quickly identifying and addressing threats to sensitive data. Source.
How does IONIX automate CTEM?
IONIX automates CTEM by providing attacker-centric visibility into an organization’s digital attack surface and prioritizing threats based on knowledge of corporate assets and workflows. Automation enables continuous monitoring and scalable threat visibility, which is critical for modern organizations with rapidly expanding digital footprints. Learn more.
Features & Capabilities
What features does IONIX offer for exposure and threat management?
IONIX offers features such as Attack Surface Discovery, Risk Assessment, Risk Prioritization, Risk Remediation, and Threat Exposure Radar. The platform provides complete attack surface visibility, validates exploitable vulnerabilities, and prioritizes remediation based on severity and business context. More details.
What integrations does IONIX support?
IONIX integrates with tools like Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, AWS Control Tower, AWS PrivateLink, and pre-trained Amazon SageMaker Models. For a full list, visit the IONIX Integrations page.
Does IONIX offer an API?
Yes, IONIX provides an API that supports integrations with major platforms such as Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Learn more.
What security and compliance certifications does IONIX have?
IONIX is SOC2 compliant and supports companies with their NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.
How does IONIX perform in terms of product innovation and usability?
IONIX has earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for its completeness of vision and customer-oriented approach. Source.
Use Cases & Benefits
What problems does IONIX solve for organizations?
IONIX helps organizations identify their complete external web footprint (including shadow IT and unauthorized projects), proactively manage security, gain real attack surface visibility, and maintain continuous discovery and inventory of internet-facing assets. These capabilities address challenges from cloud migrations, mergers, and dynamic IT environments.
Who can benefit from using IONIX?
IONIX is designed for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers across industries such as insurance, financial services, energy, critical infrastructure, IT, technology, and healthcare. It is suitable for organizations of all sizes, including Fortune 500 companies.
What business impact can customers expect from IONIX?
Customers can expect improved risk management, operational efficiency, cost savings (through reduced mean time to resolution), and enhanced security posture. IONIX provides actionable insights and one-click workflows to streamline security operations and protect brand reputation. More info.
Can you share specific customer success stories with IONIX?
Yes. For example, E.ON used IONIX to continuously discover and inventory internet-facing assets, Warner Music Group improved operational efficiency and security alignment, and Grand Canyon Education enhanced security by proactively remediating vulnerabilities. Read more: E.ON, Warner Music Group, Grand Canyon Education.
Technical Requirements & Implementation
How long does it take to implement IONIX and how easy is it to start?
Initial deployment of IONIX typically takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team. Source.
What training and technical support does IONIX provide?
IONIX offers onboarding resources including guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during implementation and adoption. Learn more.
What support is available for maintenance, upgrades, and troubleshooting?
IONIX provides technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings. More details.
Product Information & Resources
What guides and resources does IONIX provide?
IONIX offers comprehensive guides, datasheets, case studies, and technical documentation to help organizations enhance their security posture. Explore these resources at the IONIX Resources and Guides pages.
Where can I find cybersecurity guides from IONIX?
Cybersecurity guides from IONIX are available at https://www.ionix.io/guides/, covering topics such as exposure management, vulnerability assessments, and attack surface management.
Who are some of IONIX's customers?
IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. For more, visit the IONIX Customers page.
What industries are represented in IONIX's case studies?
Industries represented in IONIX's case studies include insurance and financial services, energy, critical infrastructure, IT and technology, and healthcare.
Competition & Differentiation
How does IONIX differ from other exposure management solutions?
IONIX stands out with its ML-based 'Connective Intelligence' for better asset discovery, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain coverage. It reduces noise, validates risks, and provides actionable insights, ensuring maximum risk reduction and operational efficiency. Learn more.
Why should a customer choose IONIX over alternatives?
Customers should choose IONIX for its superior discovery capabilities, focused threat exposure prioritization, comprehensive digital supply chain mapping, and streamlined remediation workflows. IONIX is recognized for innovation and customer-centricity, as evidenced by industry awards and leadership rankings. More info.