Summary
CVE-2026-73350 is a broken authentication vulnerability affecting the SupportCandy WordPress plugin (developed by PSM Plugins) in versions up to and including 3.5.1. The flaw stems from incorrect privilege assignment and allows a remote, unauthenticated attacker to bypass authentication controls over the network. It carries a CVSS v3.1 base score of 8.2 (High).
Technical details
- Root cause: Incorrect privilege assignment (CWE-266) within the plugin’s authentication handling logic, resulting in broken authentication.
- Trigger conditions: No authentication or user interaction is required to exploit the flaw; exploitation is possible over the network with low attack complexity.
- Attack vector: Network (AV:N), requiring no privileges (PR:N) and no user interaction (UI:N).
- Impact: High confidentiality impact and low integrity impact, with no impact to availability — consistent with an attacker being able to bypass authentication and gain unauthorized access to sensitive data or functionality without needing valid credentials.
Affected software
- SupportCandy WordPress plugin, versions up to and including 3.5.1
- Fixed in version 3.5.2
Severity
- CVSS v3.1 Base Score: 8.2 (High)
- Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
Mitigation and recommended actions
- Immediate: Update the SupportCandy plugin to version 3.5.2 or later, which addresses this vulnerability, as soon as possible.
- If patching cannot be applied immediately: Restrict or monitor external access to the WordPress site and the SupportCandy support-ticket interface, review site logs for unusual or unauthenticated access to plugin endpoints, and consider temporarily deactivating the plugin until the update can be applied.

