Frequently Asked Questions

Product Information & Features

What is External Attack Surface Management (EASM)?

External Attack Surface Management (EASM) is the continuous discovery, monitoring, evaluation, prioritization, and remediation of an organization's internet-facing assets and associated attack vectors. This includes domains, SSL certificates, servers, IoT devices, and network services—both those under direct control and those connected via the digital supply chain. EASM helps organizations proactively address vulnerabilities and misconfigurations before they are exploited. Learn more.

What is Continuous Threat Exposure Management (CTEM)?

Continuous Threat Exposure Management (CTEM) is a framework designed to continuously surface, actively prioritize risks, and mobilize defense against the biggest threats to your business. CTEM follows a five-stage approach: Scoping, Discovery, Prioritization, Validation, and Mobilization. According to Gartner, organizations prioritizing security investments based on CTEM will realize a two-thirds reduction in breaches by 2026. Read the Gartner report.

How does EASM fit into the CTEM framework?

EASM is a foundational use case for implementing CTEM. It provides a clear scope by focusing on external-facing assets, delivers visibility from the attacker's perspective, leverages a growing ecosystem of specialized tools, and enables faster time to value. EASM also helps organizations break security silos and aligns with digital transformation trends, making it easier to expand CTEM programs. Learn more.

What are the main features of the IONIX platform?

The IONIX platform offers Attack Surface Discovery, Risk Assessment, Risk Prioritization, and Risk Remediation. It enables organizations to discover all relevant assets, monitor changing attack surfaces, and ensure comprehensive coverage with minimal noise. Key features include ML-based Connective Intelligence, Threat Exposure Radar, and streamlined remediation workflows. Learn more.

What integrations does IONIX support?

IONIX integrates with tools such as Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, AWS Control Tower, AWS PrivateLink, and pre-trained Amazon SageMaker Models. These integrations enable seamless workflows across ticketing, SIEM, SOAR, and cloud environments. See all integrations.

Does IONIX offer an API for integrations?

Yes, IONIX provides an API that supports integrations with major platforms including Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Learn more about the API.

Use Cases & Benefits

Who can benefit from using IONIX?

IONIX is designed for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers across industries such as insurance, financial services, energy, critical infrastructure, IT, technology, and healthcare. It is tailored for organizations of all sizes, including Fortune 500 companies.

What business impact can customers expect from IONIX?

Customers can expect improved risk management, operational efficiency, cost savings, and enhanced security posture. IONIX enables visualization and prioritization of hundreds of attack surface threats, actionable insights, reduced mean time to resolution (MTTR), and optimized resource allocation. Learn more.

What are some customer success stories with IONIX?

IONIX has helped E.ON continuously discover and inventory internet-facing assets, Warner Music Group boost operational efficiency and align security operations with business goals, and Grand Canyon Education proactively discover and remediate vulnerabilities. Read more: E.ON, Warner Music Group, Grand Canyon Education.

What pain points does IONIX solve for organizations?

IONIX addresses challenges such as shadow IT, unauthorized projects, fragmented IT environments, lack of attacker-perspective visibility, and difficulty maintaining up-to-date inventories in dynamic environments. It helps organizations proactively manage security, prioritize risks, and ensure comprehensive asset coverage.

How does IONIX differentiate itself from competitors?

IONIX stands out with ML-based Connective Intelligence for better asset discovery and fewer false positives, Threat Exposure Radar for prioritizing critical issues, comprehensive digital supply chain mapping, and streamlined remediation workflows. It is recognized for product innovation and security, earning top ratings in the ASM Leadership Compass and the Intellyx Digital Innovator Award. See awards.

Technical Requirements & Implementation

How long does it take to implement IONIX and how easy is it to get started?

IONIX can be deployed in about a week, requiring only one person to implement and scan the entire network. Customers have access to onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team. Read more.

What training and technical support does IONIX provide?

IONIX offers onboarding resources including guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during implementation and adoption. Customers are assigned a dedicated account manager and benefit from regular review meetings. Learn more.

What technical documentation is available for IONIX?

IONIX provides technical documentation, guides, datasheets, and case studies on its resources page. Explore resources.

Security & Compliance

What security and compliance certifications does IONIX have?

IONIX is SOC2 compliant and supports companies with NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.

How does IONIX ensure product security?

IONIX earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. See details.

Customer Proof & Case Studies

Who are some of IONIX's customers?

IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. See more customers.

What industries are represented in IONIX's case studies?

Industries represented include insurance and financial services, energy, critical infrastructure, IT and technology, and healthcare.

Support & Maintenance

What customer service and support does IONIX provide?

IONIX provides technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings. See terms.

Blog & Thought Leadership

Where can I find the IONIX blog?

The IONIX blog offers articles and updates on cybersecurity, exposure management, and industry trends. Read the blog.

What topics does the IONIX blog cover?

The IONIX blog covers vulnerability management, continuous threat exposure management, exposure management, and cybersecurity best practices. Key authors include Amit Sheps and Fara Hain. Explore the blog.

Industry Recognition & Company Information

What industry recognition has IONIX received?

IONIX was named a leader in the 2025 KuppingerCole Attack Surface Management Leadership Compass and won the Winter 2023 Digital Innovator Award from Intellyx. The company has secured Series A funding to accelerate growth and expand platform capabilities. See details.

Methodology & Analyst Insights

Why does Gartner recommend starting CTEM with EASM?

Gartner recommends starting CTEM with EASM to ensure comprehensive visibility and prioritization of external threats. EASM provides critical insights into attacker perspectives, fast time to value, and foundational processes for expanding CTEM programs. Read more.

What is the significance of Gartner's forecast for CTEM?

Gartner forecasts that by 2026, organizations focusing security spending on CTEM will achieve a reduction in breaches by two-thirds. Starting CTEM with EASM provides an impactful first step toward this goal. Read the Gartner report.

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Gartner CTEM Starts with EASM

Amit Sheps
Amit Sheps Director of Product Marketing LinkedIn
November 15, 2023
continuous threat exposure management

External Attack Surface Management (EASM) has emerged as a cybersecurity gold standard – a core component of modern cybersecurity programs. As digital organizations have grown more complex, getting the whole picture of the external attack surface – what’s connected to what and how this could pose danger – is a maze that only-world-class EASM solutions have been able to successfully navigate.

And this is why Gartner continues to position EASM as a primary use case of Gartner’s Continuous Threat Exposure Management (CTEM) framework. EASM, it seems, is even more pivotal than most cybersecurity stakeholders may have recognized. In this post, we’ll look at exactly what makes EASM foundational to Threat Exposure Management programs.

What is EASM?

Just to get our terminology straight – an organization’s ‘external attack surface’ is the sum of its internet-facing assets and the associated attack vectors which can be exploited during an attack. This includes anything from domain names, SSL certificates and protocols to operating systems, servers, IOT devices and network services – both those under the direct control of the organization and those connected via the digital supply chain.

External Attack Surface Management (EASM) is the continuous discovery, monitoring, evaluation, prioritization, and remediation of these attack vectors – prioritized according to the actual risk posed by a given threat.

What is CTEM?

Continuous Threat Exposure Management (CTEM) is a framework designed to continuously surface, actively prioritize risks, and mobilize the defense of the biggest threats to your business. It’s a program, though, and not a tool.

Gartner introduced CTEM in 2022. Since then, putting this framework into action has become a priority across many organizations. The reason? CTEM is now considered one of the most effective methodologies to continuously reduce exposures.

“By 2026, organizations that prioritize their security investments based on a continuous exposure management program will be 3x less likely to suffer a breach

Gartner

The simple goal of the CTEM framework is to lower the likelihood of weaknesses being exploited through a five-stage approach:

  • Scoping
  • Discovery
  • Prioritization
  • Validation
  • Mobilization

While few dispute the power and validity of the CTEM framework, choosing a solution to best implement the principles of CTEM has been an issue many organizations have grappled with. In the following section we’ll review the rational for starting a Threat Exposure Management (TEM) program with EASM.

How Does EASM Fit into CTEM?

External Attack Surface Management (EASM) is a foundational use case for implementing Continuous Threat Exposure Management (CTEM). Here’s why:

Clear scope with significant impact

EASM focuses on an organization’s external facing assets. This provides a focused scope, making it more manageable for organizations to start their CTEM journey. In addition, managing the external attack surface is crucial, since it is the primary entry point for many cyber threats.

Visibility from the attacker’s perspective

EASM provides insights into how an attacker views the organization from the outside. By understanding and managing the external attack surface, organizations can proactively address vulnerabilities and misconfigurations before they are exploited by threat actors.

Growing ecosystem of tools

The EASM domain has seen a surge in specialized tools and solutions that help organizations identify, assess, and manage their external assets. This growing ecosystem makes it easier for organizations to adopt EASM as an initial step in their CTEM program.

Faster time to value

EASM tools operate from the outside, in a non-intrusive way. They continuously discover and expose risks across organizations’ internet facing assets and their digital supply chains. By proactively reducing their external attack surface, security teams can quickly demonstrate the value of the CTEM program to stakeholders. This can help in securing buy-in for further expansion and investment in the program.

Foundational for further expansion

EASM helps organization break security silos by providing a holistic view across hybrid on-premises and cross-cloud IT environments. Starting with EASM allows organizations to establish foundational processes, workflows, and collaboration mechanisms. Once these are in place, it becomes easier to expand the CTEM program to include other areas.

Aligns with digital transformation

As organizations increasingly adopt cloud services, online platforms, and digital interfaces for their operations, the external attack surface becomes even more critical. EASM aligns with digital transformation trends, ensuring that as organizations evolve, they have the security controls needed to continuously evolve their security posture.

The bottom line

By adopting EASM as the first use case for CTEM, companies take an important step on the road to realizing CTEM’s full potential. Advanced platforms, like IONIX ASM, that provide critical insights into attacker perspectives, fast time to value and alignment with digital transformation are just some of the reasons that Gartner found EASM to be a practical starting point that sets the stage for a more comprehensive CTEM strategy.

Continuous Threat Exposure Management

According to the Gartner ‘Top Strategic Technology Trends for 2024 report: CTEM’, by 2026, “organizations prioritizing their security investments, based on a continuous threat exposure management program, will realize a two-thirds reduction in breaches.”